Porterage
General Services Portering is part of the General Services section within Student and Campus Services. Our aim is to provide a high standard of service to all staff and students.
For porterage requests, please download:
Booking Form [XLS 117KB]
Location
General Services Portering is located and provided at Mile End, Whitechapel and Charterhouse Campus.
Opening Times
Opening times for business is between 8am-4pm Monday to Friday, excluding public holidays and bank holidays.
Contact Details
Help Desk Call 13 2580
scs-helpdesk@qmul.ac.uk
General Services Manager
Steve Redding
s.j.redding@qmul.ac.uk
13 3994
Services
General Services
Restriction of Services
Request for Services
Performance Objectives
General Services Portering provides the following service:
- Small office moves
- Furniture disposal
- Exam set ups
- Reception cover for out-of-hours events (booking form attached)
- Furniture storage (limited)
- Fridge/electrical equipment removal (chargeable)
- Large and small event set-ups
- Room set-ups
- Advice on crate hire and large departmental moves available can be given by the General Services Supervisors at Mile End/Charterhouse Square and Whitechapel
- Large departmental moves
- Times allocated against daytime jobs (except exam/event set-up)
- Exceptionally heavy equipment moving (to be assessed first)
- Recycling collection
Making a request for porterage services:
Requests for all services should be made through the Estates helpdesk by dialling 2580. When providing details of your request please remember to provide the following information:
- Contact name and number
- Location
- Detailed information of the job
- DATE job required (where possible will try to meet exact date)
Our performance objectives are:
- To carry out job requests within a 48-hour period
- To respond to emergencies requests within a 3-hour period
- To provide a highly proficient, motivated and effective workforce, which is committed to providing a high standard at all times.
